Well-trained users : your key to successful ERP projects !

Because Authentic places users’ needs at the heart of its approach, we offer support through training services fully adapted to the Infor M3 environment.

Whatever your training needs might be, we offer you an adapted answer :

WHEN ?          Before or after ERP go-live

WHO ?             Key-user or end-user

WHAT ?           Functional or technical, Basic or advanced

The benefits of successful training are too numerous to mention but let us list just two examples :

– Good training not only prevents software operating errors, but also off-system uses.
– Informed, motivated, seriously trained users will be more efficient and quickly operational.

For guaranteed high-quality training, we feel that being a trainer is a job in its own right that requires:
• Knowledge of pedagogy and field experience
• Listening and understanding users
• Expertise in the business area, applications and ERP challenges
• A more objective external vision
• A four-stage training methodology: analysis, design, delivery, evaluation
• Appropriate training materials: manuals, memos, PowerPoint slides, exercise books, etc.

Contact us to and receive an offer adapted to your needs : contact@authentic-grp.com