An interview with Bastien PINO
Group CIO at ORCHESTRA
In November 2019, the company OCHESTRA-PREMAMAN chose myCOD as the support solution for the Infor M3 ERP.
How did the collaboration with Authentic begin?
Bastien PINO: We were looking for a dematerialization solution for Purchase-To-Pay connected with Infor M3. We got in touch with Authentic and quickly chose their AIP solution. At the same time, we were looking for support across the entire Infor M3 scope, and naturally, the myCOD offer seemed to meet this need.
We therefore approached Authentic in 2019 to create a Mashup on our ERP M3 13.2 as well as for an audit of our IT infrastructure. In both cases, we were very satisfied with Authentic's service. It served as a kind of test and gave us confidence in this provider, whom we now trust to assist us in managing our application support.
What reasons led you to choose Authentic?
Bastien PINO: Following the acquisition of our company, we had to launch an urgent and complex project to merge companies in the ERP. After consulting with our various partners, it became clear that Authentic was best positioned to support us on this issue due to the experience of their consultants in these matters. The availability of their teams allowed us to launch the project very quickly.
What do you consider to be the strengths of myCOD?
Moreover, the budget validation process is very interesting because it allows me to control the relevance of each request made, especially regarding change requests. I can easily manage my budgets and control costs.
Finally, having a single point of entry is really appreciated. Whatever the subject, everything is centralized and goes through the myCOD portal. It’s very easy.What terms would best define the myCOD service from Authentic?
Bastien PINO: Simplicity, responsiveness, and partnership. myCOD is not just a platform; it is a partnership with people who truly support us and are attentive to our needs.
" myCOD is not just a platform, it is a partnership with people who truly support us and listen to us. "
About ORCHESTRA
Orchestra is a family business founded in 1995 to design and produce a fun and affordable children's clothing brand.
Today, the group has more than 407 stores in 29 countries, including 50 megastores.
